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Customer Service Officers

Job No: SHELL27
Location: Shellharbour NSW

Shellharbour City, located just 1 ½ hours south of Sydney, is home to almost 70,000 people in a city that spans 154 square kilometers. It's a place of great natural beauty - stretching west from the picturesque coastline to rolling pastures, against the majestic backdrop of the Illawarra escarpment.

  • Exciting, rewarding career opportunities
  • Relaxed coastal lifestyle
  • Flexible working arrangements and work/life balance
  • Long Service Leave after 5 years

Are you looking for an exciting opportunity to work in a flexible, contemporary environment in a Local Government area currently experiencing rapid growth?

Shellharbour City Council is committed to building a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We are seeking dynamic, enthusiastic, skilled and experienced people to join us and be part of our Customer Services Team.

The role:

This role will provide timely and courteous delivery of customer service across all Council functions to both internal and external customers through telephone, over the counter and written enquiries.

The offer:

  • Full time positions - 35 hours per week (Salary up to $1029.87 per week)
  • Part time position - 21 hours per week (Salary up to $617.92 per week)
  • Casual positions (Commencing salary of $34.65 per hour)

Please Note:  An eligibility list will be created for future vacancies.

For further information about the position, click here for the position description.

Contact: Sonia Aquilina on 4221 6125.

Closing date: Sunday 29 April 2018 at 11.30pm.

How to Apply: Once you start your online application, you cannot save and return to this later. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume can be attached on the NEXT page.

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council is an equal opportunity employer.

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Privacy Acknowledgment

The information on this form is being collected by Shellharbour City Council for the purpose of administering the recruitment process. Your personal information will be used by Council staff to contact you about your application. This information will be stored in Council's electronic records management system. You may apply to Council to access and correct this information. Please see Council's Privacy Management Plan (available on the website) or contact Council’s Privacy Officer on 4221 6111 for more information.


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